Privacy Policy

I. Introduction

Welcome to https://www.pulezzforu.com. We understand the importance of personal information security and privacy protection. Therefore, this Privacy Policy has been formulated to clearly inform you how this website collects, uses, stores, and protects your personal information, as well as your related rights and how to exercise them.

Please carefully read and fully understand all the contents of this Privacy Policy before using any services on this website. Once you access or use this website or enjoy related services through this website, it indicates that you have fully understood and agreed to all the terms of this Privacy Policy, including our agreements regarding the collection, use, storage, and protection of your personal information. If you do not agree to any content of this Privacy Policy, please immediately stop accessing and using this website and related services.

II. Scope of Application

This Privacy Policy applies to all services and related functions of this website, including but not limited to your personal information collected and processed by this website when you access this website, register an account, use the information inquiry, interactive communication, online transactions, and other services provided by this website.

Please note that this Privacy Policy does not apply to the following situations: When a third party accesses a third-party platform or uses third-party services through links, plugins, etc., provided on this website, the privacy policy of the third-party platform is unrelated to this website, and you must review the third party's privacy policy yourself and bear the corresponding risks; For services on this website that are clearly identified as being provided by third parties (such as third-party payment, third-party login, etc.), the collection and processing of information is the responsibility of the third party, and their privacy policies apply.

III. Information Collection and Use

(I) Types and Methods of Information Collected

When you register an account on this website, complete your personal information, submit inquiries or applications, participate in interactive activities, or conduct online transactions, you may need to proactively provide us with the following personal information:

(1) Account registration and identity verification information: such as mobile phone number, email address, username, password, etc., used to complete account registration, login verification, password retrieval, etc.;

(2) Basic personal information: such as name, gender, age, address, ID card number, etc., provided according to your specific service needs (e.g., online transactions require filling in the delivery address, real-name authentication requires providing ID card information);

(3) Transaction-related information: such as order information, payment information (last four digits of bank card number, payment platform name, etc.; we do not store complete bank card passwords or other sensitive payment information), logistics information, etc., used to complete transaction fulfillment, order inquiry, after-sales processing, etc.;

(4) Interactive and communication information: such as text, images, voice, etc., submitted through the message board, customer service consultation, complaint feedback, etc., on this website, used to respond to your needs and handle your problems. When you visit and use this website, we may automatically collect the following information through technical means to ensure the normal operation of the website, optimize service experience, and analyze usage:

(1) Device information: such as your device model, operating system version, device identification code (IMEI, MAC address, etc.), browser type and version, device network status (Wi-Fi/mobile network), etc.

(2) Access log information: such as your access time, accessed pages, dwell time, browsing history, click records, IP address, etc.

(3) Location information: If you enable device location permissions and agree to our collection, we may obtain your approximate location information (such as city, region) to provide localized services (such as nearby service recommendations, etc.). You can disable location permissions at any time through device settings;

(4) Information collected by cookies and similar technologies: To improve your access experience, this website may use technologies such as cookies and web beacons to collect your browsing preferences, login status, etc. You can clear or disable cookies through browser settings, but this may affect the normal use of some functions. (II) Purpose of Information Use

We will only use your personal information for the following legitimate purposes:

To provide you with and maintain the core services of this website, such as account login, service access, and transaction completion;

To optimize the service quality and user experience of this website, such as adjusting page layout based on access data, improving functional design, and troubleshooting system failures;

To push relevant service information, activity notifications, and personalized recommendations to you (you can disable these push notifications through account settings or by contacting customer service);

To process your inquiries, complaints, feedback, and other requests to protect your legitimate rights and interests;

To comply with laws, regulations, and regulatory requirements, and fulfill legal obligations (such as cooperating with investigations and information filing);

To prevent, identify, and respond to fraud, security risks, etc., and protect the property safety and legitimate rights and interests of this website and its users;

Other usage scenarios with your explicit consent.

We will not use your personal information beyond the above purposes. If we need to use your personal information for other purposes, we will obtain your explicit consent separately.

IV. Information Storage and Protection

(1) Information Storage

Storage Location: Your personal information will be stored on servers located within the People's Republic of China. If business needs require the storage or transfer of personal information overseas, we will strictly comply with relevant laws and regulations, obtain your consent, and take corresponding security measures (such as data encryption, compliance authentication, etc.) to ensure information security.

Storage Period: We will store your personal information according to the principle of "minimum necessary, shortest duration," retaining it only for the period necessary to achieve the purposes stipulated in this Privacy Policy, or for the shortest period stipulated by laws and regulations. After the storage period expires, we will take measures such as deletion and anonymization to ensure that your personal information is no longer used. (2) Information Protection

We have established a sound personal information security management system and technical protection system, and have taken multiple security protection measures to ensure the security of your personal information:

Technical Protection: We use data encryption, firewalls, access control, security auditing, and other technical means to prevent personal information from being illegally accessed, stolen, tampered with, or leaked;

Management Measures: We clearly define information security responsibilities, provide security training and access control for employees who handle personal information, and strictly limit the scope of access to personal information;

Emergency Response: We have formulated emergency plans for personal information security incidents. In the event of information leakage, loss, or other security incidents, we will promptly activate the emergency plan, take remedial measures, and notify you and relevant regulatory authorities in accordance with legal and regulatory requirements.

Although we have taken the above security measures, the internet environment is uncertain, and we cannot completely guarantee the absolute security of personal information. You should properly safeguard your account password, verification code, and other identity verification information to avoid information leakage due to your own improper operation. If you find any abnormalities in your account or personal information security issues, please contact us immediately.

V. Information Sharing, Transfer, and Public Disclosure

(1) Information Sharing

We will not share your personal information with any third party without your explicit consent, unless the following conditions are met:

We will share it with a third party designated by you with your explicit consent or authorization; we will share it with necessary partners (such as payment service providers, logistics service providers, and technology service providers) to achieve the functions of this website, but we will only share the minimum scope of personal information required to achieve the service, and require partners to comply with confidentiality obligations and take security protection measures; we will provide personal information to competent authorities in accordance with laws, regulations, and the requirements of judicial and administrative authorities; and we will share personal information to address security risks, fraudulent activities, etc., when reasonably necessary to protect the interests of this website, users, or the public.

(2) Information Transfer

We will not transfer your personal information to any third party without your explicit consent. If personal information needs to be transferred due to changes in corporate assets such as mergers, acquisitions, or bankruptcy liquidation, we will notify you in advance to ensure that the transferee continues to comply with the provisions of this Privacy Policy; otherwise, we will require the transferee to stop using and delete the relevant information. (3) Information Disclosure

We will only disclose your personal information under the following special circumstances: With your explicit consent or voluntary disclosure; Disclosure is required to comply with laws, regulations, and mandatory regulatory requirements; Disclosure is made within a reasonable and necessary scope to protect public interests, the legitimate rights and interests of others, or our own legitimate rights and interests (such as disclosing relevant necessary information when exposing fraudulent activities). We will not provide your personal information to any third party through sale, rental, or other means.

VI. Your Rights

According to relevant laws and regulations, you have the following rights regarding your personal information, and we will provide you with convenient ways to exercise these rights:

Right of Access: You have the right to log in to your account on this website to view your personal data, order records, interaction information, and other collected personal information;

Right of Correction: If you find that your personal information is incorrect or incomplete, you have the right to request us to correct or supplement it;

Right of Deletion: Under circumstances that comply with laws and regulations, you have the right to request us to delete your personal information (such as after service termination, when the purpose of information collection has been achieved, etc.);

Right of Withdrawal of Consent: You have the right to withdraw your consent to this Privacy Policy or the collection of information for specific services (such as closing the service). You may request permission to cancel push notifications, but withdrawing your consent will not affect any information processing already conducted based on your consent.

Right to Copy: You have the right to request a copy of your personal information (such as order records, personal data, etc.).

Right to Cancel: You have the right to apply to cancel your account on this website. After account cancellation, we will cease providing services to you and process your personal information in accordance with laws and regulations (such as deletion, anonymization, etc.).

If you need to exercise the above rights, you can contact us through the contact information published on this website (such as customer service phone number, email, etc.). We will respond and process your reasonable request within the prescribed time limit. To protect your information security, we may require you to provide identity verification information before processing your request.

VII. Protection of Minors

This website values ​​the protection of minors' personal information. If you are a minor under the age of 18, you should read this Privacy Policy under the guidance of your guardian and use this website's services and provide personal information only with the guardian's consent. We will not proactively collect personal information from minors. If a guardian discovers that a minor has provided us with personal information without consent, they can contact us to request the deletion of the relevant information, and we will take timely measures.

VIII. Dispute Resolution

If any dispute arises between you and us regarding the performance of this Privacy Policy, it should first be resolved through friendly negotiation. If the negotiation fails, either party has the right to file a lawsuit in the People's Court with jurisdiction in the location of the website's operating entity.

IX. Contact Information

If you have any questions, comments, or suggestions regarding this Privacy Policy, or need to exercise related rights, please contact us at support@pulezzforu.com. We will contact you as soon as possible after receiving your information and handle it appropriately.