Return Policy

All products displayed on this website are sold through links to our official Amazon store, and all products sold are genuine.

For customers who purchase goods through links on this website to their Amazon store, the return process will follow Amazon's official return rules.

Details regarding return processing timelines, conditions, shipping costs, and refund methods are subject to Amazon's published return policy and order page instructions.

For any questions regarding returns, please contact Amazon customer service first, or obtain assistance through the customer service channels on this website.

Return and Exchange Assistance Guide:

Self-Service Return Application Steps:

① Log in to your Amazon account and go to the "My Orders" page;

② Locate the corresponding order and click the "Return or Exchange" button;

③ Select the reason for return and return method as prompted on the page, and submit the application;

④ After Amazon's approval, follow the system instructions to return the goods and wait for the refund or exchange to be processed.

Contact Channels

Amazon Platform Customer Service: You can contact Amazon through the "Contact Customer Service" portal on the Amazon app/website, choosing online or by phone to quickly resolve issues related to return approval, logistics tracking, and refund processing times.

Website Customer Service: If you encounter any problems while purchasing or locating your order, you can contact us at support@pulezzforu.com. We will assist you with the relevant Amazon platform procedures.

Important Notes: Please ensure that returned items are in their original packaging, with all accessories intact, and do not affect resale; otherwise, Amazon reserves the right to refuse the return request.

Please promptly upload the return tracking number to the Amazon returns page to facilitate logistics tracking and avoid refund delays due to missing information.